Terms of sale

These terms will apply to subscriptions taken out online, once online payment opens.

This is an English translation of the French terms of sale (conditions générales de vente). In case of discrepancy, the French version prevails.

1. Purpose and scope

These terms of sale (the "Terms") govern the subscription to and provision of Janine by Circulab, the circular economy knowledge base curated by Circulab and accessed from the customer's AI tool through the Model Context Protocol (MCP): free trial, Solo and Pro subscriptions and talent packs, as described on the Pricing page of askjanine.ai.

Use of the service is also governed by the terms of use and the privacy policy. The Janine app (app.askjanine.ai) and quoted offers for organisations are covered by their own terms.

Any subscription implies full acceptance of the Terms in force on the day of the order.

2. Provider and reseller

The service is published and provided by:

Provider

Circulab SAS, French simplified joint-stock company with a share capital of €16,200

Registered office

4Q passage de la Fonderie, 75011 Paris, France

Registration

RCS Paris 788 990 356 · EU VAT FR69 788 990 356

Contact

Contact form

Payment is handled by Polar Software, Inc. ("Polar"), acting as reseller and merchant of record: Polar takes the payment, issues the invoice, and collects and remits the applicable VAT. The purchase is also subject to Polar's buyer terms. Circulab remains solely responsible for providing the service and grants the customer the right of use described in these Terms.

3. Customers

The offers are primarily intended for professionals: independent consultants, companies and organisations. Consumers may also subscribe, in which case they benefit from the provisions specific to them, in particular in articles 10 and 17.

Prices are per person: each subscription gives access to one personal token, used by a single person.

4. Offers

4.1 The service

Janine by Circulab gives the customer's AI tool read-only access to a body of circular economy resources selected by Circulab. Each result shows, where available, its title, organisation, year and a link to the source. The customer needs an MCP-compatible AI tool (for example Claude); the subscription to that tool is the customer's responsibility and is governed by its provider's terms.

4.2 Free trial

The trial is free for 14 days from the activation of access. It includes the shared corpus and 5 talents, and is limited to one trial per person. After 14 days, access ends automatically, with no charge; customers who wish to continue subscribe to Solo or Pro.

4.3 Solo

Access to the shared corpus, with searches under fair use (article 9), and 10 talents per month. For a yearly subscription, the quota of 10 talents applies to each month of the year.

4.4 Pro

Everything in Solo, with the quota raised to 50 talents per month, plus priority access to new partner corpora when they open, and sources formatted for deliverables. For a yearly subscription, the quota of 50 talents applies to each month of the year.

4.5 Talents and talent packs

A talent is a piece of Janine know-how, built on Circulab's methods, that the customer's AI tool runs on request (for example: summarising a business model, identifying its vulnerabilities, finding where a product can become more circular). Each run uses one talent. Talents not used during a month do not carry over to the next month.

A talent pack adds 10 talents to the quota of a Solo or Pro subscriber. Pack talents remain usable as long as the subscription is active; they cannot be refunded or exchanged.

The talent catalogue evolves. Circulab may add, change or withdraw a talent; withdrawing a talent does not reduce the number of talents the customer is entitled to.

4.6 Circulab Community members

Circulab Community members get Community-level access to the corpus, included in and governed by their annual Community licence, and a 50% discount on Pro for the duration of their membership. The discount ends when the membership ends.

4.7 Changes to the corpus

The corpus is a deliberate selection, not an exhaustive library. It is synced every week: resources may be added, updated or removed, in particular for rights reasons, without giving rise to compensation.

5. Prices

Prices are shown in euros, excluding VAT, per person, on the Pricing page: Solo €49 per month or €490 per year, Pro €99 per month or €990 per year, pack of 10 talents €15. VAT or the tax applicable in the customer's country is calculated and added by Polar at checkout.

Circulab may change its prices. For an ongoing subscription, a new price applies from the next renewal, provided it was notified by email at least 30 days in advance; customers who do not accept it may cancel before the renewal.

6. Ordering and payment

Orders are placed online, on the Polar checkout page linked from askjanine.ai. The customer enters their details and payment method, then accepts the Terms. Subscriptions are paid in advance, at the start of each period (month or year), using the payment methods offered by Polar.

Invoices are issued by Polar and available in the Polar customer portal. If a payment fails, Circulab may suspend access after informing the customer, then terminate the subscription if the situation is not resolved.

7. Activation and access token

Access is activated automatically once the order or trial sign-up is confirmed. The customer receives their personal access token and a link to the connection guide by email.

The token is personal and confidential. The customer does not share it and informs Circulab without delay if it is lost or compromised; Circulab may then revoke it and issue a new one. The customer remains responsible for the use of their token until it is revoked.

8. Term, renewal and cancellation

Subscriptions run for one month or one year, depending on the option chosen, and renew automatically for the same period. The customer may cancel at any time from the Polar customer portal or through the contact form. Cancellation takes effect at the end of the current, already paid period and does not give rise to a pro rata refund, unless the law provides otherwise.

If the customer breaches these Terms, Circulab may suspend access and then terminate the subscription after a formal notice that remains unanswered for 8 days. In the event of a serious breach (token sharing, mass extraction of the corpus), suspension may be immediate.

When the subscription ends, the token is revoked.

9. Permitted use and fair use

The customer may use Janine's results for their professional needs, including in their deliverables, citing the sources. The customer shall not:

• share their token or give a third party access to the service;
• systematically or massively extract the corpus, rebuild it or copy it into another database;
• resell, redistribute or make available the corpus or raw results as such;
• use the corpus to train or fine-tune an artificial intelligence model;
• circumvent the technical limits of the service or disrupt its operation.

Searches are included within the limits of fair use, meaning normal individual use. In case of abnormal use (volumes unrelated to individual use, automated requests), Circulab may limit access after informing the customer.

10. Right of withdrawal (consumers)

Consumers have 14 days from the subscription to withdraw, without giving a reason, by writing to Circulab through the contact form or by post to the registered office (article 2). If they asked for access to start before the end of this period, they owe an amount proportionate to the service provided until their withdrawal. The refund is made through Polar within 14 days of receiving the request.

The 14-day free trial lets customers test the service before any commitment. The right of withdrawal does not apply to professionals, unless the law provides otherwise.

11. Availability and support

Circulab uses reasonable means to keep the service available. It may be interrupted for maintenance or in case of an incident, including at a technical provider. No service level (SLA) is guaranteed in the Solo and Pro offers; a service level commitment may be offered to organisations on quotation.

Support is provided through the contact form, on business days.

12. Results and customer responsibility

Janine returns sourced resources; the final answer is written by the customer's AI tool, under its provider's responsibility. Circulab guarantees neither the accuracy of third-party documents in the corpus nor the content produced by the customer's AI tool. The customer checks the sources before using them, in particular in a deliverable.

Talents that generate text rely on Anthropic's Claude API. Details of the processing are on the Trust and hosting page.

13. Intellectual property

The corpus as a database, the records, summaries and talents are the property of Circulab. Referenced third-party documents remain the property of their authors and subject to their own terms of use.

For the duration of the subscription, Circulab grants the customer a personal, non-exclusive and non-transferable right to use the service, within the limits of article 9. Results occasionally included in the customer's deliverables, with their sources, may be kept after the subscription ends.

14. Liability

Circulab is bound by an obligation of means. It is not liable for indirect damages, such as loss of revenue, customers or data. Towards a professional customer, Circulab's total liability, whatever the cause, is limited to the amounts paid by the customer for the service during the 12 months preceding the event giving rise to the claim. These limits do not apply in case of gross negligence or wilful misconduct, nor towards a consumer beyond what the law allows.

15. Personal data

The customer's personal data is processed in accordance with the privacy policy. Payment data is processed by Polar under its own terms. MCP access is read-only: Janine does not store the customer's documents.

16. Changes to the Terms

Circulab may change these Terms. The applicable version is the one in force on the day of the order. For ongoing subscriptions, any change is notified by email at least 30 days before it takes effect; customers who do not accept it may cancel before that date.

17. Governing law, disputes and mediation

These Terms are governed by French law. In case of difficulty, the customer first writes to Circulab through the contact form to seek an amicable solution.

Consumers may use a consumer mediator free of charge; the mediator's name and contact details will be published here before online payment opens.

Between professionals, failing an amicable agreement, any dispute falls under the exclusive jurisdiction of the courts of Paris.

18. Language

These Terms are available in French and English. In case of discrepancy, the French version prevails.